Shipping policy

DIGITAL PRODUCT DELIVERY

📦 DELIVERY METHOD
All Expert Advisors and Forex Robots are delivered 100% digitally. No physical products are shipped.

⏱️ DELIVERY TIME
- Automatic Delivery: Instant to 2 hours (most orders)
- Manual Verification: Up to 48 hours (if payment verification needed)
- Average Delivery: Within 24 hours

📧 WHAT YOU'LL RECEIVE VIA EMAIL
1. EA file (.ex4 or .ex5 format)
2. Complete installation instructions
3. User manual and configuration guide
4. License key (if applicable)
5. Discord invite for support community
6. Quick start guide

📥 HOW YOU'LL RECEIVE YOUR PRODUCT
- Sent to your order confirmation email address
- Download links or direct file attachments
- Access to our Discord community for support

❓ DIDN'T RECEIVE YOUR PRODUCT?
If you haven't received your EA within 48 hours:

1. ✅ Check your spam/junk/promotions folder
2. ✅ Check the email address used during checkout
3. ✅ Verify payment was successful
4. ✅ Contact our support team

📞 SUPPORT CONTACT
📧 Email: ftmotraderproea@gmail.com
💬 Discord: https://discord.gg/x94p9tKrY8
⏰ Response Time: 24-48 hours

🔧 POST-DELIVERY SUPPORT
- Lifetime technical support included
- Installation assistance available
- Configuration help via Discord
- Active community of traders

💻 SYSTEM REQUIREMENTS
- MetaTrader 4 (MT4) or MetaTrader 5 (MT5)
- Windows PC or VPS (recommended)
- Stable internet connection
- Compatible broker account

⚠️ IMPORTANT NOTES
- No physical shipping - 100% digital delivery
- Delivery is not delayed by holidays or weekends
- Keep your download links and files backed up
- License keys are sent separately (if applicable)

Need help? Join our Discord community or email us!